Frequently Asked Questions
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What is Glad I Met You?
You can read more about us in the Who We Are section
Are your products safe to use?
All our products undergo a thorough safety assessment before hitting the market. Each product is Dermatologist Tested. Each formulation is approved by the Lab.
For best results, we recommend to always follow the directions of use. If you have questions about any ingredient we use, please reach out to us via our contact page.
Where do you ship to?
We are currently shipping to India only.
Across India, we ship to over 16,000+ pincodes and offer Prepaid or Cash on Delivery services, both.
why should we trust you?
Thank you for considering our brand. We understand that trust is essential when choosing skincare and haircare products, and we want to assure you that we are committed to providing you with the best quality. Our products are not only Parabens Free, Synthetic Free, Cruelty Free, Vegan, Naturally Derived, and free from harmful chemicals, mineral oils, synthetic fragrance, and petrochemicals, but they have also been dermatologist tested. This means that our formulations have undergone rigorous evaluation by skincare experts to ensure their safety and efficacy. We take your skin & hair health seriously and strive to deliver products that you can trust and rely on.
Try us once and the next time you will be answering.
What is your return and cancellation policy?
You can raise a return request to us by dropping us an email at help@gladimetyou.com and our team will assist you. Return shipments are also managed by us. For more details, please check our return & refund policies page.
How long will my order take?
We usually ship within 24-48 working hours after receiving an order. Once shipped, our logistics partner can take anywhere from 2 to 8 days, to get the order delivered to you.
I have placed an order however I haven't received order confirmation?
Please check your junk / spam folder and ensure you have entered a valid email address. Let us know right away on help@gladimetyou.com if you believe you have given any incorrect detail.
Why should I prefer Glad I Met You over so many other products available in the market?
We understand that there are many options available in the market, and we appreciate your interest in Glad I Met You. We believe there are several reasons why you might prefer our brand. Firstly, we are deeply committed to maintaining uncompromising quality. Our products are crafted with premium, natural ingredients that undergo rigorous testing to ensure efficacy and safety. Additionally, our dermatologist-tested formulations prioritize the health and well-being of your skin & hair. We also take pride in our ethical and sustainable practices, offering products that are Parabens Free, Synthetic Free, Cruelty Free, Vegan, and Completely organic. By choosing Glad I Met You, you are supporting a brand that cares about your skin, hair and the environment. We also take a personalized approach, recognizing that skincare and haircare needs vary for each individual. Finally, we genuinely value customer satisfaction and are dedicated to providing exceptional service. Your trust and satisfaction are paramount to us. We invite you to experience the difference of Glad I Met You and join the community of customers who have made us their preferred choice.